New Delhi: To enhance transparency and empower mobile subscribers, telecom service providers (TSPs) have published mobile network coverage maps on their websites, as mandated by the Telecom Regulatory Authority of India (TRAI). These maps feature user-friendly navigation tools and a standardised colour scheme. Users can view specific technology coverage, including 2G, 3G, 4G, or 5G, for their area of interest. By enabling device location or using search options, subscribers can easily access coverage details. Additionally, the toggle switch or technology selection button allows users to explore maps tailored to their preferred network type, as stated by the Ministry of Communications.
The TRAI regulations mandate that “Every service provider providing access service (wireless) shall publish on its website the service-wise geospatial coverage maps in such a manner and format as may be directed by the Authority from time to time for the geographical areas where wireless voice or wireless broadband service is available for subscription by consumers.”
According to regulations, the mobile network coverage maps were to be published by April 1, 2025. For user convenience, links to these maps have been centralised on the TRAI website, where coverage maps for various service providers can also be accessed.
“The mobile subscribers may share their feedback or report any major discrepancy in coverage representation with their service provider through the user feedback feature available on coverage maps. However, users may kindly note that actual mobile coverage experience may sometimes vary from the coverage shown in the map, including in indoor areas, as it depends upon various dynamic parameters,” according to TRAI.
Mobile network coverage maps not only benefit subscribers but also offer insights into telecom coverage nationwide. These maps can aid various stakeholders in planning and implementing e-enabled initiatives and support data-driven assessments for potential regulatory or policy actions.
(inputs from IANS)